Last month, we helped Glow MedSpa in Miami reduce their Google Ads cost per lead from $87 to $31—a 64% decrease—while simultaneously tripling their monthly appointment bookings. Here's exactly how we did it, and how you can replicate these results.
The Problem: High Costs, Low Results
When Glow MedSpa came to us, they were spending $4,500/month on Google Ads and getting about 52 leads per month. That's $87 per lead—which might not sound terrible until you realize their average booking rate was only 25%. They were paying $348 for each new client.
The worst part? They thought this was just "the cost of doing business" in the competitive Miami market. Spoiler alert: it's not.
Our 4-Step Framework for Dramatic Cost Reduction
1. Ruthless Keyword Pruning
The first thing we discovered was that 68% of their ad spend was going to keywords that had never generated a single booking. They were bidding on broad terms like "beauty treatment Miami" and "cosmetic procedures"—keywords that attract tire-kickers, not buyers.
What we did:
- Paused all keywords with zero conversions after 90 days
- Focused exclusively on high-intent keywords like "botox Miami Beach," "lip filler near me," and "med spa [neighborhood name]"
- Added 347 negative keywords to filter out bargain hunters and researchers
- Switched from broad match to phrase match and exact match only
"The biggest mistake med spas make is trying to show up for every search. You don't need more traffic—you need the RIGHT traffic."
Result: We cut their keyword list from 214 keywords to just 43, but lead quality skyrocketed. Their booking rate jumped from 25% to 41%.
2. Geographic Targeting Precision
Glow MedSpa was targeting a 25-mile radius around their location. Sounds reasonable, right? Wrong. We pulled their client data and found that 89% of their actual clients lived within 8 miles.
What we did:
- Reduced the target radius to 10 miles
- Created separate campaigns for high-income zip codes
- Increased bids by 60% for their best-performing neighborhoods
- Completely excluded areas where leads never converted
This is counterintuitive—most business owners think casting a wider net means more leads. But in local service businesses like med spas, tighter geographic targeting almost always wins.
Result: Cost per click dropped by 32% because we weren't competing in areas we'd never win.
3. Landing Page Optimization
Their existing landing pages were generic and slow. We built new, service-specific landing pages that loaded in under 2 seconds and spoke directly to the searcher's intent.
Key changes:
- Faster load times: Compressed images, removed unnecessary scripts
- Clear pricing: Added starting prices ("Botox starting at $12/unit")
- Social proof: Featured 5-star Google reviews at the top
- Simplified forms: Reduced form fields from 9 to 4
- Mobile-first design: 73% of their traffic was mobile
Result: Conversion rate increased from 11% to 28%. Same traffic, more than double the leads.
4. Ad Copy That Converts
Their old ads were bland and focused on features ("Board-certified providers," "State-of-the-art facility"). We rewrote everything to focus on benefits and address common objections.
Before:
"Miami Med Spa | Botox & Fillers | Book Now"
After:
"Botox in Coral Gables | $12/Unit | Book Today & Save 15% | Natural Results, No Downtime"
Notice the difference? The new ad includes price (filters out bargain hunters), location (builds relevance), offer (creates urgency), and benefit (addresses the main concern).
The Results: 90 Days Later
Here's what happened after implementing our framework:
- Cost per lead: $87 → $31 (64% decrease)
- Monthly leads: 52 → 145 (179% increase)
- Booking rate: 25% → 41% (64% increase)
- Monthly bookings: 13 → 59 (354% increase)
- Ad spend: $4,500 → $4,500 (same budget!)
By spending the same $4,500/month but optimizing where and how we spent it, we helped Glow MedSpa go from 13 new clients per month to 59. That's an extra $127,000 in monthly revenue (based on their $2,750 average client lifetime value).
Your Action Plan
If you're running Google Ads for your med spa, here's what to do this week:
- Audit your keywords: Pause anything with zero conversions in the last 90 days
- Tighten your targeting: Look at where your actual clients come from, not where you wish they came from
- Add negative keywords: Filter out "cheap," "affordable," "DIY," "training," "courses," etc.
- Test new ad copy: Include price, location, and specific benefits
- Optimize for mobile: Most of your traffic is mobile—make sure your landing pages work flawlessly on phones
Common Objections (Answered)
"Won't reducing my target area mean fewer leads?"
Maybe. But you'll get better leads that actually book and show up. Remember: you're not trying to maximize leads—you're trying to maximize revenue. Quality over quantity.
"My competitors are bidding on broad keywords. Shouldn't I?"
Let them waste their budget. Most med spa owners running their own Google Ads make the same mistakes. Don't copy their strategy—beat it with precision targeting.
"This sounds complicated. Can't I just increase my budget?"
Throwing more money at a broken system just means you'll lose money faster. Fix the foundation first, then scale.
Final Thoughts
Reducing your cost per lead by 60% isn't about secret tactics or magic bullets. It's about ruthlessly eliminating waste and doubling down on what works. Most med spas are spending half their ad budget on keywords, locations, and audiences that will never convert.
The good news? This creates a massive opportunity for the med spas that get it right. While your competitors are burning through their budgets on "beauty treatments Miami," you can own the high-intent searches in your neighborhood for a fraction of the cost.
Want help implementing this framework for your med spa? We're offering free Google Ads audits this month. We'll analyze your account and show you exactly where you're wasting money—no strings attached.